VitaLumea ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
- Order information — name, shipping address, email, phone, and payment details (processed by Shopify; we never see your card number).
- Account & marketing — email address you give us when subscribing or creating an account.
- Site usage — pages visited, device type, IP address, referrer (via standard analytics).
How we use it
- To process and ship your orders
- To respond to your customer support requests
- To send marketing emails (you can unsubscribe anytime)
- To improve our website and product offerings
- To prevent fraud and comply with the law
Who we share it with
We share information only with service providers needed to run the business — Shopify (orders/payments), our shipping carriers, and our email marketing platform. We do not sell your personal information.
Cookies
We use cookies for essential site functionality, analytics, and marketing. You can disable non-essential cookies through your browser settings.
Your rights
You have the right to access, correct, or delete your personal information, and to opt out of marketing communications. Email support@vitalumea.com to request any of these.
Data security
We use industry-standard security practices to protect your data. Payment information is handled by Shopify and is PCI-DSS compliant.
Children
Our products are not intended for anyone under 18, and we do not knowingly collect data from minors.
Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.
Contact
Questions? Email support@vitalumea.com.