Response time
Within 24 hours, Mon–Fri
Order help
Include your order # in the subject
Send us a message
The fastest way to reach us is by email at support@vitalumea.com. Please include your order number if your question is about an existing order, and we'll get back to you within one business day.
Common reasons people reach out
- Order status or shipping updates — include your order #.
- Refunds and returns — covered by our 30-day guarantee. See our Refund Policy.
- Product questions — ingredients, dosage, allergens, who it's for.
- Wholesale or partnerships — email us at hello@vitalumea.com.
Before you email…
Check our FAQ page — most questions are answered there. If you can't find what you need, we're happy to help.